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Privacy policy

What is a privacy policy?

 

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy. The information gathered is used to understand the preferences and needs of the buyer. This will help website to provide the buyer better service and also for the following purposes:

 

Enhancing services and products

Record keeping for future references, marketing promotions and statistics

 

The company may send promotions through emails on new products, promo letters, and other details that might be interesting using the email address provided.

Each time, the company may also use details provided for market research. The company may contact you via phone, email, or mail. The information might also be useful for customizing the website according to your preferences.

Cookies and Security

The cookie is a small file asking permission to be placed on the hard drive of the computer. If you agree to the terms, the file will be added and the cookie analyzes traffic or helps you to know the best time to visit a website. The cookies permit applications that can respond specifically to your preferences. In turn, the web application modifies the operations according to the preferences of the customer through the information provided at the user account registering. Cookies are also used to determine which pages are used. This assists the company to understand the data on the web page traffic and enhance it to accommodate customer needs. The information acquired will only be used for analyzing preferences and the details will be removed from the system. 

 

To sum it up, the cookies assists people to provide a better working website and also enables the company to monitor the web pages useful and not. The cookie does not disrupt privacy of any computer or steal private information about customers. The web browser accepts cookies automatically, but this can be customized according to your preference. Nonetheless, doing this will prevent you from acquiring the full leverage of the website.

The company is highly committed to make sure that the information is safe and secure. In order to defer any unauthorized disclosure or access, the company placed suitable electronic, managerial, or physical measures to secure information gathered online. This upholds the best interest of both the company and buyer of the products.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Website Links

 

The website of www.duftlys.shop may contain links to other websites of interest. Nonetheless, following the use of these links will leave you responsible for the website. It should be noted that there is no control over the other website link. Hence, the company is not liable or accountable for the privacy and protection of any detail provided while visiting websites. These websites are also not under the privacy statement. Hence, caution should be exercised and the privacy statement applicable to the website should be regarded as another obligation or accountability.

 

Personal Details

 

The company does not distribute, sell, or even lease the personal information given by the customer to the third parties unless the company acquires permission or when the law requires doing so. 

 

How can site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at hello@duftlys.shop.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@duftlys.shop

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